Private Policy

1. Introduction

Silver Lining Relief (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise communicate with us.

2. Information We Collect

a. Personal Information You Provide
We may collect information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Any other data you supply via contact forms, inquiries, or when signing up for our services

b. Automatically Collected Information
When you interact with our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Web pages you visit, referral sources, and time spent on our site

  • Cookies and similar tracking technologies

3. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, remember your preferences, analyze usage, and improve our services. You can typically control cookies via your browser settings; however, disabling cookies may limit functionality of parts of our website.

4. How We Use Your Information

We use your personal information for purposes including, but not limited to:

  • Operating, maintaining, and improving our website and services

  • Communicating with you (e.g., responding to your inquiries, sending updates)

  • Providing customer support

  • Marketing and promotional purposes (with your consent)

  • Analyzing website usage, trends, and user behavior

  • Complying with legal obligations and protecting our rights

5. Sharing Your Information

We may share your personal data with:

  • Service providers (e.g., hosting providers, analytics vendors)

  • Business partners who assist us in delivering our services

  • Legal or regulatory authorities if required by law

  • Successors or assigns in connection with a business transition

We do not sell your personal information.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or reporting obligations.

7. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of your data.

8. Your Rights

Depending on where you live, you may have rights regarding your personal data, including:

  • Accessing the data we hold about you

  • Correcting inaccurate or incomplete information

  • Deleting your data (subject to legal constraints)

  • Restricting or objecting to certain processing

  • Withdrawing consent (where processing is based on consent)

To exercise any of these rights, please contact us (see Section 10).

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 (or the age of consent in your jurisdiction). We do not knowingly collect personal data from children under this age. If we become aware that we have collected data from a minor under 18, we will take steps to delete it.

10. How to Contact Us

If you have questions, concerns, or want to exercise your privacy rights, you can reach us:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on our website with a new “Effective Date.” Your continued use of our services following changes means you accept the updated policy.